Employment Opportunities at Asian Tigers Mobility
Excellent English communication (spoken & written) Very good Interpersonal skills Basic MS computer literate Willing to work hard and under pressure to produce results
Ideally BA degree, or with suitable relevant past experience
Years of Experience
Previous working experience in a Sales environment (3+Yrs) preferred.
Ability to show empathy to clients during an often difficult process ,Able to plan workload, and prioritise response
Primary function of the job
To perform technical surveys at clients homes, to establish client requirements, accurate volume and move quotation
Approx. 70% external based and 30% internal, administering and following up
Emphasis will be on handling the moving and relocation requirements of Foreign nationals working with international Corporate accounts and Organisations, together with privately paid individuals.
Surveying/Sales – Outbound moves
Perform pre-arranged technical pre-move survey appointments at client’s homes. Receive direct enquiries and set up survey appointments directly. Establish accurate information on client’s requirements, volumes & weights. Advise customer the move process using the ‘Moving Guide’. Estimate the number of days required to pack and load, the packing methods, types of packing materials and loading process. Identify suitable destination Agent/partner company for the move, based on various factors; reciprocity position, Account, origin Agent used before (if a previous inbound client) Produce accurate and profitable job costings based on agreed rates. Produce quotations and ensure they are sent to clients within 48 hours of survey per FAIM requirements. Regularly follow up your quotations by phone, email and chat line with client until move is secured, or lost.
Enter service order drafts for Operations that are legible & complete with full details with the expectations of the client accurately transferred. Liase with sales co-ordinator to ensure smooth processing of move during packing, for shipment & upon delivery.
Analyse with the co-ordinators & help solve any problems that may occur during the process. Be the continued ‘main point of contact’ for that clients move process from quotation through to final delivery at destination.
Where required, help the inbound department communicate verbally and in writing with foreign and Thai nationals that require further information.Actively seek overseas business to control from Thailand as ‘Door to Door’ moves.Inbound deliveries visit residences of foreign nationals/Accounts employees, and check to ensure all has arrived safely/help assist with any issues (opportunity to meet a newly arrived contact in the community – and a future outbound move).
Generate profitable business through production of sales leads & conversion through to confirmed sales.
Generate sales by networking in the community, at community and Chamber of Commerce events when required.